POLICIES

STORE POLICY

Sèduire Beauty Studio – Booking Policy

Welcome to Sèduire Beauty Studio! To ensure every client receives the best experience possible, please take a moment to review our studio policies regarding appointments, cancellations, and general expectations.

Appointments & Scheduling

Booking: All appointments must be scheduled in advance. You can book via our online booking system, by phone, or in person during business hours.
Confirmation: Clients will receive a confirmation message 24–48 hours before their scheduled service.
Arrival Time: Please arrive at least 5–10 minutes before your scheduled appointment to allow time for check-in and preparation.
Late Arrivals: If you are more than 15 minutes late, your appointment may be rescheduled or adjusted depending on the service and availability.

Hair Appointments – Please Note

Hair Must Be Pre-Washed: All clients receiving hair services must arrive with clean, dry, and detangled hair.

We do not currently offer washing services, and arriving with unwashed or tangled hair may result in rescheduling or an additional detangling fee.
No Product Build-Up: Please ensure your hair is free from heavy oils, gels, or sprays before your appointment.

Cancellations & No-Shows

Cancellation Policy: We require at least 24 hours’ notice for all cancellations or rescheduling. This allows us to offer the time slot to another client.
Late Cancellations: Appointments canceled with less than 24 hours’ notice may be subject to your deposit being forfeited.
No-Shows: Clients who fail to show up without notice will be charged 100% of the service fee and may be required to pay a deposit for future bookings.

Deposits & Payments

All appointments require a £15 non-refundable deposit to secure the booking. This deposit will be applied to the final service total.
We accept cash, major credit/debit cards, and mobile payment methods.

Respecting the Studio Space

Please arrive alone unless assistance is needed. Our studio space is cozy, and we aim to maintain a calm, focused environment.
Children are welcome only if being serviced.

Thank you for choosing Sèduire Beauty Studio. Your cooperation ensures a smooth, professional,

and enjoyable experience for everyone. If you have any questions about your service or this policy, feel free to reach out before your appointment.

PRIVACY & SAFETY

Privacy Policy – Sèduire Beauty Studio Website/App

Effective Date: 14 April 2025

Last Updated: 14/04/2025

Sèduire Beauty Studio (“we,” “us,” or “our”) values your privacy. This policy outlines how we collect, use, store, and protect your personal information when you use our mobile application, available on the Apple App Store and Google Play Store.

1. What Information We Collect

We may collect the following types of personal data:

Identity & Contact Data: Full name, email address, phone number.
Booking Data: Appointment details, service preferences.
Device & Usage Data: IP address, device type, OS version, app usage statistics.
Payment Data: Collected securely via trusted third-party processors (we do not store payment card details).

2. How We Use Your Information

We use your data to:

Provide and manage booking and beauty services.
Send booking confirmations, updates, and promotional offers (with your consent).
Improve app performance and customer experience.
Comply with legal obligations.

3. GDPR Compliance – Your Rights

Under the General Data Protection Regulation (GDPR), users in the EU/UK have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request data deletion (“right to be forgotten”).
Restrict or object to data processing.
Request a copy of your data (data portability).

You can exercise these rights by contacting us at info@seduirebeauty.com

4. Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations.

5. Data Sharing

We do not sell your data. We only share data with trusted third-party providers (e.g., for secure payments or notifications) as needed to deliver our services.

6. Security

We apply industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure.

7. Children’s Privacy

Our app is not intended for children under 16. We do not knowingly collect personal data from minors.

8. Updates to this Policy

We may update this policy from time to time. Significant changes will be communicated via the app or email.

If you have questions or requests regarding your data, email us at: Seduirebeauty@outlook.com

For EU/UK users, you may also contact your local data protection authority.

Copyright Policy – Sèduire Beauty Studio App

All content within the Sèduire Beauty Studio app is protected under copyright and intellectual property laws in the UK, EU, and internationally.

1. Ownership

All app content, including but not limited to graphics, branding, logos, text, software, and images, is the property of Sèduire Beauty Studio or its licensed creators. All rights are reserved.

2. Permitted Use

We grant you a non-exclusive, non-transferable license to download and use the app for personal, non-commercial use only. No content may be copied, distributed, or modified without written permission.

3. User-Generated Content

By submitting any content (e.g. reviews, feedback), you grant us a worldwide, royalty-free license to use and display that content in relation to our business operations and marketing.

4. Infringement Notification

If you believe any material in the app infringes on your intellectual property, contact us at [your email] with:

A description of the copyrighted work.
The location of the infringing material.
Your contact information.
A statement affirming you are the rightful owner or authorized to act on behalf of the owner.

PAYMENT METHOD

- Credit / Debit Cards
- PAYPAL

- Offline Payments